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08/26/14Electrix NZ to Deploy ClickSoftware's Cloud Offering to Provide Exceptional Service through Mobilized Field Operations
Cloud deployment expected to quickly bring customer service and operational value BURLINGTON, Massachusetts, August 26, 2014 /PRNewswire/ -- Electrix NZ, a leading provider of engineering, construction and maintenance services, is growing their business while delivering on the promise of exceptional service with cloud-based scheduling and mobility tools from ClickSoftware (NasdaqGS: CKSW).  The company will deploy ClickSoftware's products throughout the Distribution Services Division to ... 
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07/29/14ClickSoftware to Participate in Two Investors Conferences During August 2014
BURLINGTON, Massachusetts, July 29, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, announced today that its CFO, Mr. Shmuel Arvatz, will present at the following upcoming investor conferences taking place in Boston: On Tuesday, August 12, 2014 at 4:25 p.m. ET, Mr. Arvatz will present at the Oppenheimer 17th Annual Technology, Internet & Communicatio... 
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07/28/14One of the World's Largest Retail Chains Selects ClickSoftware's Cloud Solution for Workforce Optimization and Capacity Planning
Retail chain to prioritize staff scheduling and in-store project completion, boosting the customer shopping experience BURLINGTON, Massachusetts, July 28, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of mobile workforce management solutions for the service industry, today announced that one of the world's largest retail chains has selected ClickSoftware's cloud-based solutions for capacity planning and scheduling for its in-store workforce. ... 
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07/23/14ClickSoftware Reports Record Revenues for the Second Quarter Ended June 30, 2014
Revenues Increase 30% Year-Over-Year; Cloud Subscription Revenues Grew to 17% of Total Revenues BURLINGTON, Mass., July 23, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced results for the second quarter ended June 30, 2014. Highlights Q2 2014 revenues reached a record $32.1 million, 30% growth year-over-year; Q2 2014 Clou... 
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07/22/14ClickSoftware Named a Leader in IDC MarketScape for Worldwide Utilities Mobile Field Force Management
BURLINGTON, Massachusetts, July 22, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, announced today it has been named a leader in the 2014 IDC MarketScape for Worldwide Utilities Mobile Field Force Management. According to the report, based on analysis and buyer perception, ClickSoftware is The largest independent software vendor specialized in auto... 
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07/21/14KinCare Selects ClickSoftware's ClickWorkforce via the Salesforce1 AppExchange to Connect with Customers in a Whole New Way
Leading in-home care provider KinCare adopts cloud-based solution for improved client care and streamlined operations with real-time scheduling and communication MELBOURNE, Australia, July 22, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that KinCare, a leading provider of in-home and aged care services, will implement ClickWorkforce... 
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07/15/14Customer Service Wait Times Could Be Costing Americans More than $100 Billion a Year, New Survey Finds
U.S. Businesses Face Annual Productivity Losses of $900 per Employee BURLINGTON, Mass., July 15, 2014 /PRNewswire/ -- "Your call is important to us. You are the 50th caller in line." Whether it's weaving your way through a maze of automated prompts or waiting for a worker to show up at your house, the service experience in the U.S. is bound to raise blood pressure. New findings from a ClickSoftware (NasdaqGS: CKSW) study show dealing with service issues is causing more than just frust... 
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07/15/14UK Businesses Losing Over a Third of Customers Due to Poor Service
LONDON, July 15, 2014 /PRNewswire/ -- Service issues costing consumers nearly £15 billion a year  As a result of poor customer service, over two-thirds (69%) of Brits have acted on their frustration when dealing with a company, with nearly half (46%) demanding to speak to a supervisor and over a third (34%) either cancelling their service or stopping using a brand altogether. These are the findings from an online survey conducted by Harris Poll on behalf of ClickSoftware (NasdaqGS: CKSW) i... 
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07/10/14Xora, a ClickSoftware Company, Wins THINKstrategies’ Best of SaaS Showplace (BoSS) Award
Xora, a ClickSoftware Company, Wins THINKstrategies’ Best of SaaS Showplace (BoSS) Award Cloud-Based Enterprise Work Management Solution Helps Marketing, IT and Other Corporate Teams Better Collaborate and Manage Activities Wellesley, Mass. – July 10, 2014 –THINKstrategies, Inc., the leading strategic consulting company focused on the business implications of the Cloud Computing services market, announced today that Xora, a ClickSoftware Company, has been named a winner of the... 
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07/10/14Network Rail Selects Capgemini and ClickSoftware for New Workforce Rostering Solution
New efficiencies aim to boost reliability and punctuality of Britain's rail services   LONDON, July 10, 2014 /PRNewswire/ -- Network Rail today announces that a multi-million pound contract to implement ClickSoftware's (NasdaqGS: CKSW) workforce management and rostering system has been awarded to Capgemini UK plc. By using automated workforce management and rostering to enable greater efficiency and further improve safety, Network Rail aims to help Britain's train operating companies m... 
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07/07/14ClickSoftware's Second Quarter 2014 Earnings Release and Conference Call Scheduled for July 23, 2014
BURLINGTON, Massachusetts, July 7, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that it will release its second quarter 2014 financial results on Wednesday, July 23, 2014, during pre-market hours. ClickSoftware will host a conference call and live webcast on the same day, at 9:00 a.m. ET. The earnings release will be available on the C... 
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06/30/14Service Businesses Meet Customer Demand with New ClickSoftware App that Simplifies Capacity Planning
-- Planning via real-life simulation balances employee staffing levels with anticipated demand -- App works seamlessly with ClickSoftware scheduling solution -- Ensures exceptional service without added operational costs BURLINGTON, Mass., June 30, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced the launch of the Capacity Planning ... 
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06/23/14ClickSoftware Announces Results of 2014 Annual Shareholders Meeting
BURLINGTON, Massachusetts, June 23, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW) (the "Company"), the leading provider of automated mobile workforce management and optimization solutions for the service industry, announced today the results from its Annual General Meeting of Shareholders (the "Meeting") that was held on June 19, 2014.   At the Meeting the shareholders approved by the required votes: the appointment of Brightman Almagor Zohar & Co., a member of ... 
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05/22/14“Smartphone – do my timesheets” A third of Brits would welcome intelligent personal mobile assistants to do their admin
Over half of UK professionals think part of their current daily work will be handled by artificial intelligence London, May 22, 2014 – One in three UK professionals (35%) would welcome having an intelligent digital personal assistant on their smartphones or other devices to help them with everyday tasks, according to a survey by mobile workforce management company ClickSoftware (NasdaqGS: CKSW). Over half (58%) of people surveyed believe intelligent predictive services will be able to handle ... 
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05/15/14Xora Enhances StreetSmart Mobile Forms and Mileage Manager
New Release Delivers Key Capabilities, Increases Competitive Advantage over Other Solutions for Both Managers and Mobile Workers MOUNTAIN VIEW, Calif., May 15, 2014 – Xora, a ClickSoftware Company (NASDAQ: CKSW), today announced a new release of Xora StreetSmart™, its flagship mobile workforce management solution, featuring industry-leading enhancements to the Mobile Forms and Mileage Manager apps, designed to drive greater efficiency and potential cost savings. This upgrade provides powerful... 
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05/14/14ClickExpress for NetSuite SuiteApp Achieves 'Built for NetSuite' Verification
New SuiteApp Provides Organizations Streamlined Mobile Workforce Management Solution for Exceptional Customer Service NETSUITE SUITEWORLD 2014, SAN JOSE, California and BURLINGTON, Massachusetts, May 14, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), a leading provider of mobile workforce management solutions for the service industry, announced today that its ClickExpress for NetSuite SuiteApp has achieved the 'Built for NetSuite' verification. The new SuiteApp, b... 
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05/08/14XORA NAMED AS FINALIST IN 2014 AMERICAN BUSINESS AWARDSSM
12th annual Stevie® Awards will be presented on June 13 in Chicago and September 12 in San Francisco Mountain View, CA – May 8, 2014 – Xora, Inc., a Click Software Company was named a Finalist today in the Integrated Mobile Experience category in The 2014 American Business Awards, and will ultimately be a Gold, Silver, or Bronze Stevie® Award winner in the program. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for considera... 
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05/08/14Wärtsilä Selects ClickSoftware's ClickWorkforce via the Salesforce AppExchange to Connect with Customers in a Whole New Way
Global leader in complete lifecycle power solutions selects cloud-based mobile workforce solution to increase visibility of its field services workforce BURLINGTON, Massachusetts, May 8, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), today announced that Wärtsilä, a global leader in complete lifecycle power solutions for the marine and energy markets, chose ClickSoftware's flexible scheduling solution ClickWorkforce, available via the Salesforce AppExchange, the w... 
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05/07/14ClickSoftware Announces 2014 Annual General Meeting of Shareholders to be Held on June 19, 2014
BURLINGTON, Massachusetts, May 7, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW) (the "Company") the leading provider of automated mobile workforce management and optimization solutions for the service industry, announced that its 2014 Annual General Meeting of shareholders (the "AGM") will be held on June 19, 2014, at 4:00 p.m. Israel time, at the offices of the Company at Azorim Park, Oren Building, 94 Em-Hamoshavot Road, Petach Tikva, Israel. Shareholders of recor... 
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04/30/14ClickSoftware Reports Financial Results for the First Quarter Ended March 31, 2014
2014 Annual Revenue Guidance Increased to $126 - $132 million; Cloud Annual Recurring Revenues (ARR) Expected to Grow to $26 - $30 million at Year-End BURLINGTON, Mass., April 30, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced results for the first quarter ended March 31, 2014. Highlights First quarter 2014 total revenu... 
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04/29/14Frost & Sullivan Recognizes Xora for its Leadership in Customer Value for Mobile Workforce Management
MOUNTAIN VIEW, Calif., April 29, 2014 – Based on its recent analysis of the mobile workforce management (MWM) market, Frost & Sullivan recognizes Xora, a ClickSoftware Company (NasdaqGS: CKSW), with the 2014 North American Frost & Sullivan Award for Customer Value Leadership. The award highlights Xora's superior focus on enhancing the value customers receive, beyond good service, leading to improved customer retention and, ultimately, market share expansion. Four key factors have contr... 
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04/07/14ClickSoftware's First Quarter 2014 Earnings Release and Conference Call Scheduled for April 30, 2014
BURLINGTON, Mass., April 7, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that it will release its first quarter 2014 financial results on Wednesday, April 30, 2014, during pre-market hours. ClickSoftware will host a conference call and live webcast on the same day, at 9:00 a.m. ET. The earnings release will be available on the Company's w... 
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03/06/14MAYKOR Expands Business With Managed Field Worker Scheduling Services Using ClickSoftware
Mobile workforce management solution to provide rapid ROI through scheduling efficiencies and mobile connectivity BURLINGTON, Massachusetts and MOSCOW, March 6, 2014 /PRNewswire/ -- MAYKOR, the leading Russian provider of IT and business process outsourcing, is now providing  managed dispatch and scheduling services to its customers using scheduling and mobility solutions from ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of mobile workforce management solutions ... 
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03/05/14ClickSoftware Completes Acquisition of Xora Inc.
BURLINGTON, Massachusetts, March 5, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced it has successfully completed its acquisition of Xora Inc., a cloud-based market leader in mobile workforce management. ClickSoftware acquired Xora for total cash consideration of approximately $15 million, including all working capital and net cash adjustmen... 
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03/04/14For Seasons Hospice Caregivers, Mobile Workforce Management Means More Time with Patients, Less Time Travelling or Performing Admin. Tasks
ClickSoftware Selected to Optimize Patient Appointment Scheduling and Mobilize Efficiency of Thousands of Caregivers Nationwide BURLINGTON, Massachusetts, March 4, 2014 /PRNewswire/ -- The mission of Seasons Hospice & Palliative Care is to honor life and offer hope. Doing so involves the complicated task of coordinating its vast clinical team members (physicians, nurses, hospice aids, chaplains, social workers, music therapists and volunteers) around the needs of its patients and the... 
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02/26/14Energy Utilities Focus on Providing Reliable and Safe Service while Meeting Compliance Standards
Ameren Corporation to Implement ClickSoftware Mobility and Scheduling to Improve Processes and Data Quality for Safe and Reliable Energy Delivery BURLINGTON, Massachusetts, February 26, 2014 /PRNewswire/ -- To streamline and standardize gas compliance processes and adapt to the demands of the energy service and delivery industry, Ameren Corporation has turned to the mobile workforce management market leader, ClickSoftware Technologies Ltd. (NasdaqGS: CKSW). The implementation of ClickSof... 
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02/24/14Artificial Intelligence, "Social" and Gamification go Mobile to Drive Superior Customer Service
ClickSoftware to Present "Tomorrow's Mobile Working, Today" at Mobile World Congress 2014; Seminar will Explore the Latest in Cloud and Mobile Technology for Workforce Management and Servicer Optimization BURLINGTON, Massachusetts and BARCELONA, Spain, February 24, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of mobile workforce management solutions for the service industry, invites attendees of Mobile World Congress 2014 in Barcelona to reg... 
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02/20/14Mobility Brings Real-Time Customer Benefits to Italian Telco
Alpitel chooses ClickSoftware to improve customer service and operational efficiency through mobility and optimized scheduling solutions BURLINGTON, Massachusetts, February 20, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions  for the service industry, today announced Alpitel S.p.A, a leading Italian telco service provider, has chosen mobility and scheduling solutions from Click... 
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02/18/14ClickSoftware Signs Definitive Agreement to Acquire Xora Inc.
Acquisition Extends ClickSoftware's Leadership in Cloud-based Solutions for Mobile Workers; Considerably Broadens Distribution Channels via Major Carriers; Strengthens Small & Medium Size Businesses (SMB) Offering BURLINGTON, Mass., Feb. 18, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced it has entered into a definitive agreem... 
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02/12/14One of the Industry's Most Important Contracts for Cloud-Based Scheduling and Mobility Awarded to ClickSoftware
Mobile workers worldwide to leverage optimized scheduling and real-time mobility to boost customer satisfaction and streamline operations BURLINGTON, Massachusetts, February 12, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of mobile workforce management solutions for the service industry, today announced a Fortune 100 organization has selected ClickSoftware's cloud-based solution for mobile workforce management and service optimization. A... 
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02/11/14ClickButler Receives Frost & Sullivan New Product Innovation Leadership Award
ClickSoftware Recognized for Mobile Workforce Management Innovation with its ClickButler Context-Aware Intelligent Personal Assistant for Field Service Workers BURLINGTON, Massachusetts, February 11, 2014 /PRNewswire/ -- Just as an old English butler would anticipate and act proactively on his employer's wishes, ClickSoftware (NasdaqGS: CKSW) automates this concept for mobile workers. Intelligent ClickButler assistants use context to make recommendations and take actions that maximize mo... 
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02/05/14ClickSoftware Reports Record Revenues for the Fourth Quarter and Year Ended December 31, 2013
Quarterly Revenues Up 8% Year-Over-Year, Reaching Record $30.7 Million; Quarterly Cloud Bookings More Than Doubled With 10 New Cloud Customer Wins BURLINGTON, Mass., Feb. 5, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced results for the fourth quarter and year ended December 31, 2013. Highlights Strong win rate, added ... 
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01/28/14Oi Boosts Customer Satisfaction to 70 Million Across Brazil with ClickSoftware
Latin America Telecommunications Company Deploys Nationwide Scheduling and Mobility Solutions BURLINGTON, Massachusetts, January 28, 2014 /PRNewswire/ -- Oi, a telecommunication services company in Latin America, implemented the first phase of the company's workforce and customer management project, deploying ClickSoftware's (NasdaqGS: CKSW) scheduling and mobility solutions. With the first milestone met, the pilot project in Belo Horizonte, Oi is already starting to realize benefits, in... 
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01/22/14Xora Adds New Mileage Manager with Trips App to its Mobile Workforce Management Solution
New release gives managers and mobile workers a powerful new way to accurately track and analyze mileage, routes and costs MOUNTAIN VIEW, Calif., January 22, 2014 – Xora, Inc., the #1 company in mobile workforce management, today announced a new release of its flagship mobile workforce management solution, Xora StreetSmart™, adding Mileage Manager to its mobile workforce management solution. With this new capability, mobile workers equipped with the associated Trips mobile app are able to track... 
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01/15/14WIND Telecomunicazioni S.p.A Calls in ClickSoftware to Provide Premier Service
Italian telecoms operator implements advanced scheduling and mobility technology to ramp up workforce during a period of growth BURLINGTON, Massachusetts, January 15, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of mobile workforce management (WFM) solutions  for the service industry, today announced that WIND Telecomunicazioni S.p.A, one of the largest mobile telecom operators in Italy, has selected ClickSoftware's solutions to replace its ... 
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01/14/14ClickSoftware's Fourth Quarter and Year End 2013 Earnings Release and Conference Call Scheduled for February 5, 2014
BURLINGTON, Massachusetts, January 14, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that it will release its fourth quarter and year-end 2013 financial results on Wednesday, February 5, 2014, during pre-market hours. ClickSoftware will host a conference call and live webcast on the same day, at 9:00 a.m. ET. The earnings release will b... 
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01/13/14ClickSoftware Expects Record Revenues of About $30.5M for Q4 2013
Record Number of 19 New Customers Added During the Quarter, 10 of Which Are Cloud Customers BURLINGTON, Mass., Jan. 13, 2014 /PRNewswire/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated workforce management and optimization solutions for the service industry, today announced that it expects record revenues of approximately $30.5 million in the fourth quarter of 2013, exceeding its guidance of $26 to $28 million. For the full year 2013 revenues are expe... 
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